Shipping Policy

At Greensafe International Pte Ltd, we strive to ensure that all materials, resources, and course-related items are delivered promptly and efficiently. This Shipping Policy outlines the Terms and Conditions for shipping related to our training programs, consulting, and auditing services.

Shipping of Course Materials

For training programs, participants may receive course materials, books, or other educational resources. We aim to provide timely delivery of these materials to ensure participants have everything they need to succeed.

Processing Time:

  • All orders for course materials will be processed within 2-3 business days after confirmation of payment or registration.

Shipping Time:

  • Materials are typically shipped within 5-7 business days of the order being processed.
  • Delivery times may vary depending on the destination. For local shipping, materials typically arrive within 3-5 business days; international shipments may take 7-14 business days, depending on location.

Shipping Methods:

  • We offer a range of shipping options, including standard shipping and express delivery, depending on the urgency of the delivery. The available options will be provided at checkout.

Shipping Costs:

  • Shipping fees for course materials will be calculated at checkout based on the destination and selected shipping method.
  • Shipping is free for orders within [local region/country]. 
  • Additional fees will be charged for international shipping or expedited services.

Consulting & Auditing Services

For consulting or auditing services that require the delivery of documents or reports, we utilize secure digital delivery methods whenever possible.

Digital Deliveries:

  • Reports, audit results, and consulting materials will be delivered electronically via email or a secure file-sharing platform.

Physical Deliveries:

  • In the case of physical reports or documents, we will use [specific courier or postal service] for secure shipping, ensuring timely and safe delivery.

International Shipping

For international clients, we offer shipping of training materials and documents to most countries.

Important note:

  • Customs Fees: International shipments may be subject to customs fees, taxes, or import duties, which are the responsibility of the recipient.
  • Delivery Time: International shipping times may vary depending on the destination country. While we strive to provide accurate delivery estimates, please note that additional time may be required for customs clearance and local postal processing. We appreciate your understanding and patience.

Order Tracking

Once your materials have been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery. Please allow up to 24 hours for the tracking information to update.

Address Accuracy

Please ensure that your shipping address is accurate and complete. Greensafe International Pte Ltd cannot be held responsible for delays or issues arising from incorrect or incomplete shipping addresses provided by the customer.

Damaged or Lost Items

If your materials arrive damaged or if you experience a delivery issue, please contact us immediately at salesadmin@greensafe.com.sg. We will work with you to resolve any issues and ensure that you receive the correct items on time.

Contact Information:

If you have any questions or concerns regarding our shipping policy, please feel free to contact us salesadmin@greensafe.com.sg

Enquriy Team

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